Shipping policy

Ready to ship (1-4 days)

Returns & Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

• How to start: Contact us at sparklingtoysworld@gmail.com. If your return is accepted, an email with instructions and a return shipping label will be sent to you.

• Return Shipping & Fees: Buyers are responsible for return shipping costs. Additionally, a 20% restocking fee will be deducted from your final refund.

• Condition of Return: Items must be in the same condition that you received them, unworn or unused, with tags, and in their original packaging, along with the receipt or proof of purchase.

• Custom Items: Because all of our playdough jars and sensory kits are custom-made per order, we do not accept standard returns on custom-made items. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect.

Cancellations

I accept order cancellations.

• Buyers can request a cancellation within 2 days of placing the order.